My sit host and I have just missed the 2 week period to leave a review. 2 weeks is a very short time, there is a happy medium between the old system and 2 weeks. I request that the review period be increased to at least a month. Any thoughts about this?
It takes about three minutes to leave a review so personally I think two weeks is more than enough. time.
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I think reviews are most useful when they have been written promptly after the sit has finished with the experience fresh in mind.
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@Casasitter as a workaround for missing the deadline for reviews - If you are both in agreement you and the host could agree a sit for dates in the future ( e.g this weekend )- host invites you by private invitation you accept ⌠and then afterwards you both write a review .
To ensure transparency you could both start by saying that the sit actually took place on xx date but as we both missed the review we listed these dates âŚ
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I agree with @Colin, 2 weeks is plenty of time
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Sorry but I feel 14 days is more than adequate
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Two weeks is long enough to find 20 minutes to write a review surely?
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@Casasitter Why would you wait so long to write a review? Its always best to get it done quickly whilst the experience is still fresh. In over 5 years sitting, even with old system, we always got the reviews done- both ways- within a week or two. Nowadays even quicker. 14 days is more than enough time, even for busy people, to make the effort to write a short review.
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While I completely agree that two weeks is more than enough time to write a review, sometimes (for the sake of argument) itâs not just a matter of the time frame for writing, but also the time needed to cool off and perhaps see things from another perspective, especially when writing about negative experiences.
Only three weeks ago, I completed an otherwise successful sit but got quite disturbed and annoyed by some details in our post-sit communication. I wrote a review in which I mentioned the âincident,â but thankfully didnât submit it. Every single day, I worked on that review, changing bits and pieces each time. At the two-week mark, once I had cooled off completely, I read our communication again and realized there was absolutely nothing disturbing in it. I simply overreacted or had a bad day. By then, it was too late to post my review, so I am thinking of responding to her glowing review and apologize for missing the time frame and of course give her the 5 stars that she deserves.
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Would you be responding and giving her the 5 stars she deserves had her review to you not been so glowing and only given you 3 stars?
The scenario you describe is exactly why the blend review system was needed
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Definitely, this was a five-star sit, somewhat overshadowed at the very end by my own inability to read, and my last version of the review reflects that.
There will always be exceptions, edge cases and such, but companies donât need to accommodate every case. Theyâd never get anything done or make policies if so.
Most people can get reviews done in two weeks. For example, hosts have written me reviews even in such cases:
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Had a major accident that led to them returning home early for surgery and other follow-up care.
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Started a new job immediately after the sit.
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Went to the funeral of a close family member immediately after the sit.
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Rushed home early from abroad after their elderly and sickly dog had catastrophic seizures that led to them having their beloved pet put to sleep.
Two weeks is plenty for most folks. For others, maybe they can learn to deal faster. Or skip the review and alternatively write a reference instead, or reply to the other partyâs review.
The two-week window allows better results in most cases, because without urgency, some folks will let things slide and/or get blurry on details. Bigger picture, companies usually make policies with the good of the many in mind, rather than a few.
Personally, I start making notes for my reviews in many cases before the sit even ends. So if for instance my hosts picked me up, welcomed me with dinner or such, I write factual bullets as my sit unfolds.
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We do this too @Maggie8K our review is usually drafted and ready to go before the end of the sit .
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I unfortunately posted my review day 2 of my return home. I found out day 3 of my return home that my dogsitter had left my two senior short-haired miniature dachshunds outside in January in -7 weather. No shelter. I was informed by three separate neighbours. Something I would never think could happen. If I had waited I definitely would have said it in my review. I contacted TH support. They donât take 3 party witnesses or evidence. I needed video to prove. I just thought it would be important information for others to know about this dogsitter. But no editing my review.
Ugh. That is terrible.
Did you ask the sitter how that happened?
Two weeks is plenty in my opinion. If the time span is longer, the task of writing the task could have a tendency to slip down the âto doâ list until finally the review never seems pressing and doesnât get done.
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FYI, you have unlimited time to reply to the sitterâs review. If you havenât done that already, that might be an opportunity to mention that you learned after writing your review that multiple neighbors had mentioned your dogs being left outside in the cold. (Which is outrageous and should warrant someone being kicked off the platform, IMO.)
I unfortunately wrote my review then i responded to her review before i heard from my neighbours. I contacted to see if TH would help with adding to my review. Nope. Plus I put in a formal complaint about her - I agree she shouldnât be dogsitting anyone elseâs pets. Plus my one dog who before I left was energetic. Would gooble her food. The day I arrived back she wouldnât get up to eat in the morning. She followed me from room to room. She was clingy and mopey. It has been a very bad experience.
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Just to make clear, in case weâre talking about two different things:
The host and sitter both have two weeks to write reviews for each other. After that, neither can be changed, per THS.
What you >can< do after two weeks is >reply< to the sitterâs review. Like make a comment about their review, after itâs been posted. You have an open-ended window to do that, but you can do that only once.
Can you clarify what benefit the additional time would provide or specific challenges you see with the current 2-week provision?