As you mentioned the Forum team won’t be closing discussions in most circumstances, linking our update here for anyone who hasn’t seen it yet.
We’d recommend that @longhairlover chooses the reply which best helped them, which they can do by clicking the tick box with “solution” beside it, which will show the chosen reply in a box on the original post.
In this case I’ll copy and paste their bullet points into the main post as well in case that helps save some time reading through the post as a whole.
Thanks for tagging us for more info!
Jenny