I’m reading yet again of another THS tragedy. I don’t know how else to categorize it. It’s on this forum, not yet in the press, but it’s bad. A homeowner trusted the wrong person and didn’t just come home to a messy house. I’ve seen sitters lament criminal backround checks – only in the US and not …

Again, I don’t think the background checks based on public records in the US are terribly effective. I’m just thinking of “vetting” for actual jobs – and what employers do. I know that neither homeowners or sitters are “employers” nor are the “tenants” there are just so many situations that involve …

The problem is when their advertising and name imply something different.

I don’t disagree with anything you are saying. But the advertisements imply something else. I know that as a sitter there are many listings that are unappealing and some that actually give me a yeechy feeling. There are also a few I’ve reported and I think it would be helpful to have a report button…

I’m not suggesting a specific solution like yearly “checks.” I just think there are changes that would likely cut down the number of horrendous awful incidents.

It’s always going to be hard to mitigate the risks associated with unexpected human behaviour. In the current case being discussed elsewhere in the Forum the previous HOs had nothing but praise hence their positive reviews of a sitter who it seems has now acted completely out of character-no organis…

@BonnyinBrighton that happened to my father :pensive_face: Perfectly normal and then one day just snapped. We didn’t even know who he was anymore. All due to extreme emotional distress that was never talked about or diagnosed because he was always the strong one. It was something I myself never rec…

I’m just going to say that while I agree there’s no perfect solution that will eliminate every possible risk, there are things that could be done to better mitigate it. As with seatbelts: they may not prevent every injury or fatality — but every one they do prevent is a win. That said, short of a l…

Enforcing rules could definitely be improved and adding a report button to listings . ID checks on hosts as well as sitters. Making it easier and quicker to contact a team member in member services would also be an improvement . That being said I don’t know what more could be done that could have …

It just seems that THS is in over its head in so many ways. Very difficult to fix.

What is the company's role in establishing "trust"? And what policies would help?

THS News & Feedback

Mark_B 8 June 2026 11:54 25

A report button is now available for members using both app and web to highlight listings or profiles where something isn’t quite right.

This forum discussion outlines some other features which are in the pipeline.

Topic		Replies	Views
News regarding THS theft Owner Questions, Advice & Chat	51	1581	26 October 2025
Homeowners Not Verified? Sitter Questions, Advice & Chat	40	734	23 June 2025
Back ground checks Sitter Questions, Advice & Chat	12	348	20 February 2025
Trusted Housesitters, but not Trusted Homeowners Sitter Questions, Advice & Chat	44	1729	28 September 2025
Concern about THS verification processes and enforcement of their rules Owner Questions, Advice & Chat	112	2144	27 February 2026

What is the company's role in establishing "trust"? And what policies would help?

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