I have been meaning to flag up this concern for sometime now as it has been an issue and has come to a head on my current sit. It is my understanding that when a HO joins THS they sign up to an agreement which includes that a sitter have uninterupted use of the property (or words to that affect) but as I am sure other sitters have experienced, some HO use this time away to get trade jobs done that would otherwise inconvenience them. I am on a sit at the moment for very nice people (my third stay) who this time have lined up their hedges to be trimmed, a greenhouse to be erected, and work to be done to the downstairs toilet; the last being particularly inconvenient and requiring two visits by the tradie. They asked me on the day if this would all be OK and of course I said it would as I was in an awkward situation and had already arrived. I do not want THS to follow this up with this particular HO BUT I think HOs need to be reminded of what they signed up to as it should not fall on a sitter to supervise tradies, the other issue being that where looking after dogs, the dogs cannot get exercised while a sitter is waiting on tradework to be completed and there are issues with dogs escaping where gates are left open by tradies. Apart from this it means that the sitter can become pretty much bound to the property and not be able to explore the area which makes for a low level experience especially where frustrated poorly exercised dogs are involved! I think THS needs to remind HOs of their obligations to sitters and that any trade work likely to be needed be completed before the sit or be detailed in their original listing to at least give a sitter the option to apply or not. I would appreciate THS feedback on this issue.
We were in the very awkward situation where we turned up on the day and there was a builder doing some work in the garden. The sit was actually a repeat housesit and one we liked, but the homeowner had not told us prior to the sit and just assumed it would be fine. By that point it was too late for us to say anything as they were literally leaving as we arrived.
The only way the builder could get to the garden was through the house (it wasn’t a big house) which meant we felt quite uncomfortable being in the living room watching TV with a builder coming back and forth. Bear in mind this was also late October last year when the virus was pretty bad - we were not comfortable with other people being around us. Luckily the sit was only a few days, but he was there pretty much the whole time.
Like you say - we felt the obligation to stay at the property whilst he was there. Not only because we had to let him in etc, but also we tend to travel with some expensive stuff and even if the HO decides they can trust this person - we have no idea who they are.
Yes and I feel the same way here with the covid situation as it is! Regardless of the current health issues, HOs should have the courtesy to list any work required during the sit in their original listing…its just the right thing to do rather than spring it on sitters when they arrive. This has been a great sit on two previous occasions but I will not come back; such a shame.
Hi @carpediem you make a very good point and as a sitter I have been in the same position.
Owners are instructed that any third party in residence is not allowed, third parties such as tradesmen, cleaners, gardeners etc should be included in the listing and sitters made aware of their presence or intended presence before an agreement is finalised.
Arranging work of any description at a property takes advanced planning and therefore should be
Thank you again I will take this up with product.
Thank you Angela
Hi @carpediem , you may want to read another thread headed “tenants in the home” which goes on to mention tradesmen.
@Angela-CommunityManager, when are HOs instructed that any third party is not allowed? I know it is documented on the site but if a HO does not read this general information, then they do not know.
thanks i will try to find it. All the best.
It does seem a bit over the top to have all those trades people and jobs being done. And what I had an experience with was a trades person coming in the side gate and leaving it open when I had specifically asked if they need to come round the back and they said “no”. Hence the dog escaped! The air was blue and I was not amused - it was a scary moment.
yes its what i worry about also and when a HO sprung it on me that tradies were visiting, I was quite firm that he should reinforce with them that they close gates as they come and go and that I would not be watching them all of the time…its a big responsibility looking after other peoples dogs and you want to do your best…sometimes the owners undermine what you are trying to do!