Great to see all that increased profit is already leading to a much-enhanced service!
I got two emails this morning (for a sit that was confirmed weeks ago)
And when I click the link to go to THS…. This - no new message/confirmation (because the sit was confirmed weeks ago).
Great to see all that extra money is going straight into improving the service…
Given the THS only job is being a tech platform, they can’t even get that right.
I used to have a lot of love for this site/platform, but now….
One of their core values is “Shipped is better than perfect”… 
Anyway I’ve learnt a new word, enshittification. 
@Chrissie if you google the meaning of Enshittification its spot on.
Part of the new terms and conditions
16.4. We try to make sure that the Platform is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Platform will be fit or suitable for any purpose. Any reliance that you may place on the information on the Platform is at your own risk. We make no representations, warranties or guarantees, whether express or implied, that the content on our Platform is accurate, complete or up to date.
Yeah so in other words platform may potentially be useless?
Seems like a great business model 
Cliff Notes for the above : We don’t care and you’re on your own after we take our money.
I thought you had made it up and were just kidding so I checked. It’s now term 17.4 but it’s literally what you quoted.
I mean
Really?? It may not be a joke but it’s really laughable!!
@Newpetlover How can it now be 17.4 when I only looked at it earlier in the day? Are they adding clauses as the day and outrage continues???
I don’t know but here’s the quote:
17.4. We try to make sure that the Platform is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Platform will be fit or suitable for any purpose. Any reliance that you may place on the information on the Platform is at your own risk. We make no representations, warranties or guarantees, whether express or implied, that the content on our Platform is accurate, complete or up to date.
4.55 am December 10th UK time.
Yes, this is ruthless cash grab is a perfect example of enshittification.
Hilarious!
To paraphrase: “We can’t promise that our platform will be usable, we offer no guarantees whatsoever, using our services is at your own risk, but we are charging you more anyway”.
Now I’ve read everything.
Quite agree, my plans for retirement was to use THS and travel, but I’ve left it’s too risky. The trust has gone out of Trusted Housesitters.
And they will now charge £9 per sit for sitters, what are they charging pets owners?? Very much less attractive to continue. There doesn’t seem to be any added value.
