A Question on sitters asking owners to pay for travel

Hey all!

I had an application come through for a sit and the folks seemed great! As we moved on to text each other off the app, the sitter said they required that we provide transportation (which currently isn’t in the cards as our car’s getting fixed and “sitters need a car” is a tag in our listing) and due to our location, we needed to pay their flights.

That… didn’t sit well with me, so I declined the application.

I couldn’t find this prominently in the THS forums, and not as easy in the guidelines, but, is a sitter requiring a HO to pay for flights to accept a sit against the THS rules?

Post Edited to remove specific details.

An owner is NOT expected to pay for travel and I believe it is stated somewhere on the site that sitters are responsible for their own travel arrangements. So the sitter was wrong in making that request and giving the impression that would be expected of you. Now if an owner wanted to offer to pay for part or all of the travel cost, that would be their choice, and something that could be worked out between the two parties–I don’t think THS ‘regulates’ something like that or at least they shouldn’t if they do. As far as I know, that isn’t very common.

As well as the transportation, many HO may offer the use of their vehicle, but it definitely is not expected, as you can see by the option to use the ‘sitter needs a car’ tag.

I see your sit is in less than a week. I obviously know nothing about the people with whom you were speaking, but I’m curious if they thought that because you were probably anxious to secure a sitter, they wanted to try their luck on getting free flights and you offering up a car. Or if they were relatively new to the ‘game’, maybe they thought it was okay to ask those things when it isn’t standard.

As a sitter myself, I am very surprised to hear some of the things sitters say and request.

1 Like

@PrettyKitty13 I wonder if the sitters are new and don’t get it yet. Of course the homeowners do not pay for transportation nor are they required to provide a car. It sounds like you dodged a bullet by declining the invite. (BTW, we are HOs and sitters.)

There has been some talk on the forum about the quality of new sitters. THS has done much marketing to increase member numbers. They advertise pet-house sitting as “free vacations” and “cheaper than AirBnB.” This can make sitters think it IS a free vacation. Which this is not.

Please take your time, vet sitters carefully and conduct a video chat as you ask questions designed to probe their commitment. Sitters’ FIRST priorities are to take care of your pets and home. Not insisting on free travels expenses, cars and food.

7 Likes

Hello @PrettyKitty13, it sounds like you trusted your gut regarding this sit as both parties need to feel comfortable moving forward. I am sorry to hear there was any confusion about travel expenses and the use of a car.

They may as previously mentioned be newer members of the website. This doesn’t necessarily mean that they do not fit with the ethos of THS, but maybe they needed some guidance and education. If you feel that any member is not understanding or using the site as it is intended you can always let Membership Services know at support@trustedhousesitters.com and they can reach out to them and guide them when using the site.

Here is a help desk article that talks about travel expenses:

You can also post your sit in the last-minute sit category on the forum:

I can see that you have one new applicant and I hope that you secure a sitter soon. If you need any more help please feel free to let me know :grinning: