Can not post on forum

I’m not able to post something on the forum.
Chat could not help me.
What now ?
Sarah

Hi @LOVEANIMALS

I’m going to pop you a DM in the next couple of minutes - bear with me while I check a few things! :slight_smile:

This post has come up no problem so it might be a technical hitch.

Jenny

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I can post this but the other post (I want to post about bad experience insurance claim as a sitter) shows “error”.
I deleted them all (the errors) but can still not post.
Chat could not help me ?
Who di I need to contact ?

Hi @LOVEANIMALS

I’ve sent you a DM with more information and I’ll ask the team to get in touch as well.

I’m finishing up for the day, but I’ll check in on Monday and see how things are.

Jenny

What is a DM ?
Where can I find it ?
I’m soooo tired of chatting, mailing,… concerning an insurance claim as a sitter.
The HO is removed from THS BY THS because against rules of conduct and now I have to do all the work, send proof, spend time,… and THS allowed her on THS and remived her.
EXHAUSTING AND NOT FAIR …

Hete we go again :sleepy_face:

Can an other person answer please ?

Hi @LOVEANIMALS

If you look at the top right of your screen, you’ll see a red circle with an “L” in it. If you click on that, you’ll see a number of icons directly under the circle. Look for the one with an envelope. If you click on that it will take you to your direct message (DM) inbox where you’ll see I’ve dropped you a line about the issue - apologies for not being clear on what a DM was.

Just to clarify - the Forum team can’t help with account specific issues - you would need to speak to Membership Services. You’ll see in my direct message that I’ve set out next steps.

Jenny

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