Hi @hellyp and welcome to THS and our community forum … it’s great to hear you have 2 sits booked already. It sounds to me that maybe you haven’t had an initial chat with the owners to talk through the details of the sit, which would include things like the handover, and to make sure all your questions are answered, as well as theirs?
My advice would be to initiate these calls, or, if you have already done this, send a friendly message to say you would like to confirm the arrival and handover details so that this is all organised from the outset. We always ask for an email address so that we have an alternative method of contact offline and we then check in regularly on run up to sit, the timing of which depends on how far ahead we’ve booked.
There’s another thread on this topic here:
Communicating before house sit starts
which will provide you with some alternative feedback on this topic. Have a read, and if you’ve still got questions don’t hesitate to ask. Our friendly members and moderators have a wealth of experience and are always happy to help those new to house sitting.
Where are your first house sits? Please do share your experiences once underway!!
All the best, Vanessa and the Forum Team