Does this seem fair to you? (Expired Account = No Review)

[Silversitters]

@Jemima yes this has been discussed on the forum before , here is a recent thread ( from two weeks ago )about the same issue . Although in this case the membership expired a day after the sit but they still couldn’t write a review .

https://forum.trustedhousesitters.com/t/membership-cancelled-day-after-sit-cannot-review-sitters

@Jemima

My membership expired during a sit

Was this sit confirmed before Sep 23 ?

According to previous post by admin there is supposedly a feature in place since Sep 23 that should prevent a member from confirming a sit that goes beyond your membership expiry date - unless you have opted into auto renew . Also it is supposed to prevent you from turning off auto renew until you have officially cancelled the sits on the dashboard.

@Carla

there is a relatively new feature that makes sure that any member that has a sit or sitter confirm has their auto-renewal turned on to cover the sitting period and to turn their auto-renewal off in their settings they would first need to officially cancel the sit in their inbox.

So in theory going forward all sitting periods for both the sitter and owner should be covered by an ongoing membership and if the membership expires it will be automatically renewed.

This doesn’t seem to have worked in your case .