Feedback on new ‘5 applications and freeze’ system?

Hello everyone!

After receiving some Forum member feedback about how difficult it was to follow the discussion due to the length of the thread, we felt it would be a good idea to start another discussion post, as this would also allow us to share previous updates from the team and also set everyone’s expectations about the purpose of the discussion post.

Here’s a summary of the main points:

  • The Product team have confirmed that there won’t be any further changes made to the feature.

  • As the feature has now been in place for nearly two years, the Forum team are no longer actively passing feedback to the Product team about this feature.

  • The Forum team understand that many of you are concerned about the update and wants to give you a place to discuss it with other members.

  • The Forum team is happy to provide you with a new discussion post but won’t be able to answer any further questions or pass on any further feedback.

  • The Forum is a place for members to connect and chat about everything to do with Trusted Housesitters rather than a place to submit requests for changes to existing features.

  • While the Forum can pass on feedback for a limited time when a product update is announced, we can’t ever promise that changes will be made as a result of any feedback we share, though we will always advocate for our members to the best of our ability.

  • The best way to have a voice is to sign up for future beta testing opportunities (we’ll advertise them on the Forum) so that you can help the Product team with feedback and suggestions on future features.

You’re welcome to continue to discuss the five pausing feature in this discussion post , with the understanding that the Forum team will not be collecting feedback or answering any further questions, we will only moderate the thread in line with our Community Guidelines.

Thank you for taking the time to read this final update from the team!

Jenny