OK, there has been much discussion on the slow response by home owners that the pause after 5 applications was supposed to fix. Well, it hasn’t. THS T&Cs (not the code of conduct but the T&Cs we all agree to) state under section 5 REQUIREMENTS OF PET PARENTS AND SITTERS 5.1.13. respond to communications from other Members in a timely manner, but in any event, within 72 hours;
THS also state on their website :
We ask you to read our Terms and Conditions to ensure you’re fully aware of your legal rights, remedies, and obligations. It’s really important you take time to read the Terms and Conditions carefully because, by becoming a member, you’re agreeing to comply and be bound by them.
So why do owners not acknowledge applications within 72 hours and why do they get offended when we withdraw our application citing this? Even after a littke nudge “are you interested in our application?”. Both rhetorical questions, but I’m so over owners who are poor communicators. Not interested in being their sitter. If they don’t communicate well at this early stage in the relationship, then what are they going to be like when it gets real? It’s a huge red flag!
Please … home owners, no one is asking you to make rapid decisions about your sitter, just please be polite / decent / respectful and acknowledge a sitter’s application with a "thanks for your application, I will get back to you in [insert tine frame], It’s not that hard. Grrr…
End of rant. Thank you for listening!