Hi,
I am new to THS, although I have travelled with Couchsurfers’s pre-Covid. My first job was amazing… three weeks in a clean house, healthy lovely cats, very good info pack, contacts and a cleaner once a week. I got on very well with the HO and the cats were very friendly and sat with me for cuddles and were great company, and we gave each other 5* reviews, I felt very positive and confident about doing this work.
I am now on my second sit, which is the complete opposite. The house is so dirty that it affected my breathing, and made me feel sick… and it was another three week sit.
I phoned the emergency number and the woman I spoke to said it sounded “unacceptable” and that I had to firstly contact the HO and ask that they pay for it to be cleaned, and that if I am not expected to stay in a place which is that dirty, and was at liberty to leave - but I would not abandon the animals, so although I found it very awkward, I sent a message to the HO, who agreed for me to get a cleaner in… but this was the night before easter weekend. Fortunately, my friend who I stay with is not far away and agreed to bring her hoover over and I took the dog for a walk while she did the hoovering as it was the dust and hair causing a problem. She brought some rubber gloves so I could make a start. It was my friend who realised the bad smell was the dirty Range cooker and greasy pots and pans. I have arranged for an oven cleaner to come but hat wont be until another eight days. I will contact a cleaning company tomorrow. The shower/bath thermostat is broken but I was told about that and agreed for the plumber to have my number to arrange a time for him to come, but have not heard. I can go to my friends for a shower/bath - but the rest of the house sits I have booked aren’t local to me.
The dog is lovely but my friend has pointed out that he does not have ID and that is illegal. There is no collar, only a lead and choke chain. He is 13 with bad eyesight and deaf, so no recall. The house backs onto woods and he walk off lead on his usual route, but I don’t feel I can take him out anywhere in the car etc. The cat here belongs to the girlfriend and is not happy with the dog and very anxious. The dog growls a lot and my friend
This one has definitely been full of lessons, and I am wondering about what’s to come…especially from reading the experience of others here. I agree about leaving HONEST reviews, as the two from here did not mention the squalor… but one does mention having to go to A&E with a stomach infection.
My next sit has no interior photos and I am a bit worried now… I’m thinking of telling her about my experience here and the HO having to pay for professional cleaning services and see the reaction.
I will ask for a video tour of the interior next time and ask if they have a cleaner.
I’m sad because it is not the fault of the animals, it is the owners. And to be honest I don’t feel these animals should be left with strangers however good we are with animals - and I am.
So thanks to all who replied on this thread with ideas and suggestions of how to avoid this situation, although as one person said - sometimes you can’t tell.