I think this is really important. It is the core of petsitting. If a sitter doesn’t make sure the cats are eating and taking their medication and doesn’t update on the situation after having informed the owners that there’s a problem, they are simply not fulfilling their responsibilities as sitters. I wish there was a communication category for sitters, (I started a thread about this with no success) but you do have a pet care category and I would not give them 5 stars there and would clearly explain what happened, as you have explained in your last post, the original post was quite obscure about it and I actually thought
might be some irrelevant matter.