The new design seems to have caused some pets to disappear from the section under reviews that shows how many pets you took care of during a sit.
I first noticed the new icons a few days ago on the mobile app. Then, while looking through some older reviews I had received, I noticed that some owners appeared to have “lost” one or more pets.
For example, I sat for one couple multiple times. They have always had two cats and one dog, but now, on all the reviews they left me, only the dog icon is displayed. I checked their profile, and it still lists two cats and one dog. Their most recent review from another sitter also mentions taking care of all three pets.
Then I noticed the same thing with other reviews and owners I’ve had. So it seems pretty clear that the pets haven’t actually been removed from the owners’ profiles, they’re simply no longer being displayed correctly in the review section. This is probably a regression bug introduced with the new design. Now the new design has been rolled to the website version of THS and the bug has been ported there too.
You might want to check your own profile as well, you may find that a couple of pets have disappeared from some of your older reviews.
Would it be possible to investigate and fix this issue?
Bonus point: even before this bug, I always thought it was a bit odd that the pets shown on an old review could change when an owner added or removed a pet from their profile. IMO, each review should permanently show the exact pets that were listed for that sit when it happened. That way, the review remains an accurate record of the sit, even if the owner’s pet situation changes later.
Maybe this could also be considered when fixing the current issue?
