I’m a sitter that needs to end a live sit early

@sharondc Apologies, my point wasn’t that this sit could - or should - be extended, but that MS can curtail the sit based on message evidence that both parties are aware of the proposed curtailment and reasons for it.

There surely can be no more pressing reason to end a sit early than the death of a loved one. Sitters aren’t slaves, so of course everyone should be empathetic in this case. The OP is already having to deal with grief and loss, so that last thing they need right now isto be dealing with is an entitled pet parent.

@TimSmith I totally agree you should prioritise yourself, here. This situation just goes to show that everyone - pet parents and sitters alike - should have a ‘plan B’.

Thank you everyone for your overwhelming support. It means a lot.

The HO is refusing to cancel the sit and I’m also worried she’s going to leave me an unfair review.

What are my options? Call the help line?

Member service can cancel the sit. You will probably need to have documentation that you have discussed it with the host and they have refused and that you need to be at the funeral, or similar.

Would very much appreciate if you are able to update what member service help you with in this regard. But remember - this is a matching service, not a prison. If i didn’t get help I would just give due notice and attend the funeral.

Best of luck.

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How awful you have encountered someone so lacking in compassion. Agree entirely with @Garfield. Please update us when you hear from member services, we have our fingers crossed for you.

As the homeowner has declined to cancel the sit I would advise them asap of the date and time you need to leave the property to attend the funeral.

I would also contact THS by using the live chat and ask to speak to a human. Advise them of the situation.

Keep a record of all communications (including from the homeowner).

This should give the homeowner sufficient time to put their Plan B in action and arrange cover until their return.

As the sit was not cancelled you will also be able to leave a review.

I hope all goes well.

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Hello @TimSmith

I can see that you have already had some very helpful feedback from other members on here with regard to contacting Membership Services.

Just to let you know that I have passed this across to the Membership Services team, so please do keep a look out for an email from them.

Thank you.

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