Is the premium membership worth it?

[Smiley]

Premium Membership Cancellation Insurance Terms

In case you bought premium like me and haven’t had to use the cancellation yet…and perhaps did not read the terms… And we all know lounge passes are a joke. I just had a sit cancel for 4 nights starting this Sunday in Joshua Tree. No interest in staying in JT without a sit but stuck in accomodations there. Had no idea about the 20 miles limit and USUALLY stay in cities - this was an exception I won’t make again. From my THS help chat ( including getting disconnected MULTIPLE TIMES and starting…

Sit cancellation and Premium membership

Rant ahead lol! TLDR: Premium membership NOT recommended! I had a pet-parent cancel my sit less than 2 weeks ahead of time. I have the premium membership and submitted a claim on Wednesday. It is now the next Tuesday and I haven’t heard anything back! The guide says they’ll get back to me in 24 business hours, and it’s been longer than that. Meanwhile, I’ve been unable to find another sit during that time, and have another sit scheduled right after in Scotland, which generally only has a f…

Is premium membership worth the extra?

Has anyone tried both and upgraded to premium because the airport lounge passes and insurance make it worthwhile? We will probably take 8/10 flights this year. Also, are the passes for the member and HS partner or just member? Thanks everyone

Upgrade to Premium?

Trying to decide if an upgrade is worth it. We already have airport lounge access anyway…… If a HO cancels a sit and that sit is local ie less than 2 hours drive from my home, does THS still pay out for accommodation in the area of the confirmed but cancelled sit? My thinking is no because the sitter simply goes home…. so what is the distance/travel time where the insurance kicks in please? As I’m only doing local sits (apart from Perth Australia when visiting our son and wife…so we’d simply …

Do any sitters think upgrading is worth it?

Hello all, We have had the basic plan for a few years now and I’m just wondering if those who upgraded to the more expensive plans (Standard or Premium) have been worth the investment and why. We will be full time sitting most of Oct, Nov and Dec (with a secured sit all of Feb, March and half of April) and wondering if upgrading would be worth the investment. After April we will only be part time and occasional sitters. Just wondering what your experience has been with the pricier memberships…