@Laur I am not doing anything with my calendar. THS automatically strikes the dates that I have a confirmed sit, that is all.
I am retired, there are lots of dates that I might be available. In fact I just applied for a few days in Denmark, near a good museum.
That does not mean that I am “available” in my own town (unless they are people that I knew, or otherwise seemed very nice). And certainly I am not available in Minnesota - too expensive, too much trouble to go there.
It was my understanding that sitters could mark the dates they are willing to sit in blue so homeowners could have an idea of their availability. I am new to THS, maybe I misunderstood the calendar system. Thanks for your response.
Good question, and I’m happy to say that @Carla and I will be collecting the information and feedback on this thread, in much the same way that we’re doing with product updates, and we’ll report back with any info that we can, after the feedback has been reviewed.
I am still here monitoring the threads, just working hard in the background! So Jenny & Carla will be helping answer questions. Any further feedback on messaging and the application process within the Trusted Housesitters platform please feel free to add it here.
This is not an original idea , it’s been suggested many times but I’m not sure if it’s been picked up on by the Product team . Directly related to messaging and applications .
Idea
Option for homeowners to tick that they are happy to be messaged by sitters - this option is available for external referees but not THS members.
Improvement that you would to see
•Reduce the number of unsuitable applications homeowners receive.
•Fill more sits that currently go unfilled.
Top frustration that you have
There is currently no way for a sitter to contact a homeowner unless they apply to a listing that has live dates.
There are numerous valid reasons why Sitters may need to contact a homeowner before submitting an application ( e.g. need to find out exact location / ask about something that is not covered or is unclear in the listing/ sitters that can’t do whole sit but are available for part of it ) •If homeowners have the option to opt into this no one who doesn’t want sitters contacting them will receive messages .
Is this an adaptation of the survey that was deployed earlier with a different look to it? I did the sample survey and I would swear some of the questions are the same (no questions about income level though). The interface of how to answer the questions is more user-friendly, and I do appreciate the ability to add comments.
This is a separate survey asking questions about a particular part of the Pet Parent journey within the messaging and app, so it’s not related to the earlier survey.
The questions asked relate to the appearance of this screen:
We’re keen to know what Pet Parent members in particular would expect to see.
There may be some generic questions around the length of time as a member with THS, though.
It’s great to hear that you found the interface more user-friendly and appreciated the ability to add comments! I’ve fed that back to the team as they’ll be pleased to hear that.