Missing feedback for HOs

Does anyone know why some HOs no longer have their sitter feedback shown on their listings? Two sits we’ve done show no previous sitters (including us) as if they’re now listing a totally new sit? It was there a month ago and has now gone. :thinking:

Has their membership expired perhaps?

Maybe not if they have a live listing :thinking:

Glitch , me thinks .

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This has happened before and it was a glitch. After the IT team was made aware, it was fixed. @Karen_E will probably know what to do.

@Cuttlefish Humm, sounds like a glitch as all of the feedback should be there unless they have started a brand-new account which sounds unlikely.
I have passed this on to the Membership Services team as they can look into this further for you. Please look out for their email from support@trustedhousesitters.com


Thanks @Carla_C @Silversitters @mars - must have been a glitch as feedback including ours, now showing up! :raised_hands:t3:

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