I have been let down by a sitter with just two weeks to go. My original dates were not confirmed, but when they were confirmed I was unable to change them on my dashboard. So the applicants that applied were not available or were not suitable. How do I get more applicants please. I find the website difficult to navigate sometimes, and the app just doesn’t recognise my account.
Or do a live chat -
If you go to the Help section of the app
Scroll down to the very bottom of the page and you will see an option
“Chat to Us”
At first you will be talking to a chatbot but you can ask to speak to a human and your call will be passed to someone who can help you .
Ask member services to change the listing to the correct dates.
All the best in finding a sitter.
Thank you I have already done that. The dates were changed but because I had already had 5 applications. I wasn’t able to get more. I will contact them again though.
Did member services explain that If the 5 applicants aren’t suitable you need to decline them ?
Then you can unpause your listing and more will be able to apply .
For the sake of time, you might want to create a new listing today! Brand new listing! With correct dates.
Be clear in your listing of the actual dates that you will be gone, and if Sitter needs to arrive a day before for handoff. It is always helpful to know the approximate times that the Owner will be leaving and arriving home. With only 2 weeks to go, you should know this.