Hi @wecgmc welcome to our community forum thank you for joining us from Indiana and bringing Lucy and Sydney to our pet community, we’d love to see their photo.
Checking your account it looks as though you have not joined TrustedHousesitters yet, I suspect (correct me if wrong) that you’ve put your email details in, but not maybe taken the next step of ID verification and payment. If this is the case, let me know (you can direct message if you’d prefer – simply click on my icon and select the MESSAGE option) and we can get the membership services team to help you through the process tomorrow morning.
Please feel free to ask any questions you may have our community is here to share and help you through the process and throughout your membership.