Pet sitter cancelled

It was an ever changing picture. Two months before the sit he told me his wife and daughter wouldnt be joining him - going elsewhere! This was a concern but I accepted it. Then 10 days before the sit he wasnt well enough to travel. This may or may not have been genuine.

They aren’t supposed to cancel. If you had agreed to an investigation, they simply would have “watched” the account in case this happened again AND someone asked to investigate. It is entirely possible the sitter realized that there are a tone of avaible Christmas sits and is shopping around for a better one or could have had a previous reach out. The system really isn’t set up around stopping that. It could be. They could set things up so that if someone cancels becuase of a “change in plans” they wouldn’t be able to book another sit during the same time period. An investigation isn’t going to help you get a sitter. Just repost ASAP. If it is under 7 days post in the “last minute sits.” You can come to these forums with a link to your listing and get good advice on sweetening the deal for sitters. Work on making sure you do have a plan B if your trip is coming soon.

I have had sits cancel on me. One, not sure why. Another both dogs died. They were older, one died while confirming, now another. And I took advantage of a change in dates to cancel a sit. I could have done it, but I was having second thoughts about it. Really didn’t want to do the sit. Maybe that is what happened. But I was unconfirmed so I could do it. I only asked once to cancel, and that was because of the hurricane in Asheville. THS allowed me to cancel due to the damage in the area. I had to travel I40 west and it is out of commission until 2025. I could have travelled the detour with all the trucks, but it would have been a nightmare. We are exchanging services. Sometimes the circumstances change, and if we are able to change them. But I think that just canceling for a better sit, that is not nice. Because a sitter cannot cancel, the HO has to cancel. So they didn’t have to cancel. At the same time, would you want a sitter you cannot trust?