What happens if a sitter cancels a sit?

What happens if a sitter cancels a sit? And where on the trusted housesitters site do they have such information? Thanks in advance for any input you might have.

Some info here.


Oh that’s right! I read that…somewhere!:thinking: Thanks again!


What is the process of cancelling by either the HO or the sitter? Is there a form to complete or do both of you simply message one another?

Hi @Turtle if the sit is a confirmed sit and both parties agree to cancel then the owner can unconfirm the sitter and the sit will be removed from the sitters dashboard … this article from our help page explains the process …

Hi there, I have a situation where a current sitter is in my home looking after my cat and one day in has canceled. After much correspondence, Zoom chats and visitation prior to the actual date of sitting.
How do I unconfirm her?
The site is not allowing me to change dates or unconfirm the sitter?
Please help as we are away and need to find another sitter.
Thank you

Hi @Tania I’m so sorry to hear you are having to deal with this situation I’m tagging @Therese-Moderator who will be able to help you with this. Please feel free to Direct Message me if you need further help or support.

Thank you for joining the forum.

Angela and the Team

Hi @Tania I will email you directly from membership services. Kind regards Therese

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