Product update to avoid overbooking sits

[Carla]

Hello @meggoose

Thank you for reaching out and I am happy to assist as much as I can. The section you quoted is from the Product team update that I recently shared on the forum. Please feel free to have a look at some of the update posts further up the thread as it should give you some more information.

In the meantime to help you further, you might have missed this post on the thread, which contains some helpful information about the forum team and what we can do to help on these types of threads:

@Carla

I do understand as a front-facing part of THS why members might think that the forum team have more influence than we do. The forum team’s purpose is to manage the forum and one part of that is providing a place for Product update announcements and discussions.

Should a member choose to give feedback, the team will gladly collect that feedback and answer as many questions as we can, but to be completely transparent the team have no direct influence on how that feedback will be used or with any internal policies. Hopefully with that in member’s minds, expectations of the forum and forum team can be more easily managed.

@Carla

We still encourage feedback as your voices are extremely important. If you look at the post above many of these enhancements have come directly from forum members’ feedback, so whilst the forum team might not have made these changes, your direct feedback did! Any questions our DM’s are always open.

Here is also the link to the new product category which explains how the forum team passes on feedback and how the category works. If you have any questions please feel free to DM me.

Thank you for your feedback, I have passed it on