We are sitters who have done 50 sits and were checking our old reviews. On a few we can see the star rating but the review itself is missing. We see the pet parent is now a former member. If a pet parent / homeowner stops being a THS member, are their reviews deleted? If so, that does not seem appropriate or fair. Anyone elese noticed this or have any idea what the THS policy is? This could be especially detrimental to sitters who only have a few reviews.
If a THS member quits and requests removal of their data/info, under GDPR (European consumer privacy laws), a company must comply. Otherwise, the business can be fined a percentage of their revenue.
For U.S. users, there’s no such law, so if they quit, their reviews are left up. For instance, I have two former sets of hosts who are no longer THS members, but their reviews for me have stayed the same as before. The only difference is, if you click on their photo, it doesn’t send you to their profile, because it’s no longer accessible.
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