Hi, I expect most owners on the forum will know, but newbies might not.
One of two things happens:
- The owner likes a sitter’s profile. So they contact the sitter and invite them to apply for the sit.
Some owners assume the word APPLY means the sitter definitely wants the sit, and that if they apply, they are automatically booked. So the owner confirms the booking.
- The sitter is interested in the sit, so clicks APPLY because the site offers no other way to contact the owner to ask questions or arrange a phone call or video call.
Either way, the owner is assuming the sitter doesn’t have to make their mind up. And that they have already agreed to sit. This is not the case.
The sitter cannot make up their mind until they have spoken to you. I prefer a video call, as it’s the next best thing to meeting you. And if they’re local, I will go and meet them first before committing.
But I’ve now had my fourth homeowner book me without first having a chat or video call.
I even stated twice on the Message page that I will need to have a video call first to make sure everyone is happy. But they still confirmed me.
So many owners think that a call is not needed, because they like the sitter’s profile. Or that the call is only for the owner to interview the sitter, and not the other way around. But like you, we need to ask questions and to have a gut feeling that we are all a good fit.
I believe this misunderstanding is happening because the site does not let homeowners know the procedure for booking sits.
And because sitters have to APPLY for sits just to ask questions.
So please don’t book or confirm us until we have at least talked to you on a call!
Mods: Please don’t merge this with another topic. No other topic is this exact issue (in the title). It will get buried at the bottom of a long unrelated thread and it is an important issue. The site is failing sitters and owners need to know this. Thank you.