Hi @LauraLeeds
A warm welcome to the forum. I am so sorry you have had no response from your confirmed up and coming sitters.
I would also advise that you contact support@trustedhousesitters.com immediately so they can help and email the sitter directly.
There are also another thread here that you may be interested to look at.
If you search using the spyglass at the top right hand side, and pop in some keywords, you will find some more answers to many of questions.
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