Unresponsive sitter members

Hi,

I am asking this question to everyone.

Kind of new with this issue, never had it before.
We have an applicant which is not responsive to our messages, and we are inclined to reject his application.
We asked the applicant to talk a little about stuff, to try to know more about his person, before we make a decision about accepting or rejecting his application, but we got absolutely no response to that. This was happening about 48 hours ago, still no answer.

We are wrong? What would you do, in our place?

Thank you

It sounds like you’re already uncomfortable with this potential sitter, so probably best to try and find someone else is my advice.

Can you see if they’ve read your messages?

I guess if it’s been 48 hours, I just send them a final message saying since you haven’t had a response, you’ve decided to move on.

However, if you have no other applicants and their profile looks strong, maybe hang on a bit more. There could be a reason for the non-response.

I sent two messages, last one not seen, yet.
I don’t know what to think, but I am sure I don’t like this.

I might move on, I guess this is the best move.

Thank you

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Never ignore red flags. I hope you find someone soon!

That is a very good advice, @Kelownagurl, and I guess is the right move to do.

I am sure we’ll find the right person, eventually.
Plenty of time for that.

I think this is what I wanted to hear, thank you all for your thoughts.

I consider this topic resolved.
Cheers

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Move on from this sitter! They clearly aren’t interested or polite enough to engage with you.

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I often am out of service and wifi because I spend a lot of time outside, hiking, camping, biking, etc. I also sail, and during those times can be off the grid for 5 days or more.

There are certainly times when I am not checking my messages from THS. As a sitter, I have no idea when a host will respond. It could be right away and I could never hear back. It’s hard to make all your plans around so many variables.

I think a 24-hour window is a normal time to not respond. Usually, I would say that most people’s lives do not revolve around the THS website. The majority of people have dynamic lives with many moving parts.

I suppose the answer lies in what type of sitter you would like. If you feel it is important to find a homebody who is always connected, even though there is no pre-arranged appointment then you have your answer.

I really haven’t read much about unresponsive house sitters on here.
It has usually been the home owner who reads an application and it sits there for days and doesn’t have the courtesy to simply send a generic “thanks but no thanks”.

I have learnt my lesson about mistakes I have made with being a house sitter, sending applications, waiting, even attending house sits I wish I never signed up for but I know that I move on if a home owner doesn’t respond to me after the 24 hour period after applying, especially when I see the application has been read. I know there are reasons why people don’t reply - life issues, being tied up and all that but I am not going to sit around waiting when I can keep applying for others. In this case, I do hope you can consider other applicants!

I agree with Kelownagurl about a follow up message after around 48 hours and if there is no response, move on. It does sound like you have some red flags already about this person. Hope you find someone else for the sit :slight_smile:

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Well, thank you very much for your answer, @REMOVED .

You do have a point.

But my point is that we don’t need that kind of sitter.

We have two pets, and our dog has special needs, medications to take, loneliness anxiety, etc… somebody has to be there for him 24 / 7.
Even is not us.

If we needed someone to just take care of our house, we have a neighbor which could come along every other day, just to water the flowers and to empty the mail box for us.

This is what we do whenever we can travel with our pets.

But we can’t do that all the time, especially when this includes flights. Sometimes we do.

That’s the reason an unresponsive sitter doesn’t fit our request.

Maybe you are a different kind of sitter and I respect that.
For us, is good to know every day what is happening with our kids. More than once a day, actually. With details, pictures, even videos taken regularly.

A 24 hour window of communication is already too long, I imagine ourselves getting out of the plane and already checking if we have any messages from our sitter, if our dog or cat are fine.

I am sure you understand that.

I hope my answer made you understand that not all hosts are happy with unresponsive sitters, just because they go off grid, or else.

We are not, and we are trying to avoid them from start.

I wish you great travels.

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I agree that when a sitter agrees to a commitment and they are in your house sitting for you, they should be available. But it is a different story when you are in the application process and there are no commitments made.

In any regard, you asked a question in the community. I answered you honestly. I realize my answer is coming from a different perspective but at the time I was under the impression you were asking for perspective. Thank you for telling me you are not happy with unresponsive sitters. I will keep this in mind.

I agree with Happy Sunflower in that it is not uncommon for a sitter to put in an application and not hear anything for a very long time, if not at all.

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Ive realised that there are times when either sitters or HOs are unaware they have messages. Its happened to me both as sent messages to a HO, theyve been unaware of & also myself have received an odd message that ive missed.
On the other hand if i apply for a sit im abit more conscientious to checking my inbox for a while after applying.
So as removed says many people can be off line, thats fine but i probably wouldnt apply for a sit immediatley before i knew id be offline for a number of days after applying.
Please give the benfit of doubt if messages are unread, the recipient may be unaware. But i do understand as a HO, you can only wait so long and its absolutely right to trust your gut instincts. If theres alot you need to discuss, you possibly do need someone more easily connectable, even just to put your mindcat rest

As a sitter that has been on this site since early this year, I have been struggling a bit to understand responsiveness (or lack of it). I have had the experience that I apply for a sit and after some days or a week, I get a polite reply that they have selected someone else. Disappointing but correct communication. But I have also had far too many HO that simply takes weeks to decide, that then select someone else and don’t even have the decency (my viewpoint) to inform other applicants that they are not selected. I am now considering adding to the message I write when applying for a sit, that I expect to hear (something) from them within X time. I am interested to learn what others think about this.

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We normally say in our applications that we hope to hear from the HO soon as we have applied for other sits that may affect our availability (which is true). If we haven’t had a response in 48 hours we send a message asking if they would like to do a video call and reiterating our earlier message. If we still don’t hear anything, we withdraw our application and move on as the poor communication is a red flag for us.

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