Hi @ABGM!
Sure, happy to share the technique that "works for us", especially if you are good at reading between the lines or trust your instinct.
It’s not foolproof, but it helps when making decisions, I promise.
During the video call (we don’t accept any sit without a VC, no exception), we friendly introduce ourselves and check where the PPs are heading.
We first talk about the pets (most of the time, we’re surprised when owners don’t mention them in the conversation, but YES, it happens sometimes).
We do answer all the questions that PPs have for us and at the moment they invite us to ask (if they don’t, first
), we invite ourselves and we proceed with our Protocol Questionnaire.
Politely… We make it clear: “This isn’t personal, nor an interrogation. These are standard questions we ask everyone upon our first contact.”
We are sincere and chill, it’s not a job interview, but rather a conversation between adults (animal lovers
) who are trying to agree on a win-win-win deal.
We always ask about:
- Wi-Fi
- Cameras
- Previous sitters — any problems?
- Vets (distance, contact, account set up to cover any expenses during the sit)
- Departure/Arrival times + Flexibility (handover purposes)
- Neighbours





“Do you have a good relationship with your neighbors? Anything we should know about any of them in particular? Are they used to strangers/sitters? Would any of them be able to help us if needed?”
After this question, we let the PPs talk freely — information usually begins to flow without HOs feeling interrogated or uncomfortable.

Tip: Special attention to silence (it speaks louder)
We usually cover the following topics:
- Neighbors who can help with horses or livestock
- Friendly ones we can visit for a cup of tea
- Nosey or loud ones (here, we stay smart — remembering they’re “selling themselves” too)
- Neighbors who had problems with their dogs (important to know where NOT to start walks)
- The nationalities of the neighbours…

,
- etc, etc, etc…

Tip: This question about neighbors can also reveal if our PPs might actually be the problematic ones. To be fair, it also helps the PPs get a sense of what kind of sitters they are inviting into their home and entrusting with their pets.
However, there are some things you simply can’t predict or discover until you are on-site and sometimes not even through PPs or neighbors directly.
Working zones, renovation works, kindergartens, heavy traffic, etc.
This is the case for apartments, where you can’t always tell how much soundproofing effort the developer put in 
Personally, we prefer a balance: enough privacy (not hearing the neighbor’s toilet flush
) but still not to be too isolated, being close enough to have casual chats with neighbours — part of the joy of discovering new places.
As for "
target practice in the backyard" — you got me there, lol. I have no idea how to handle that either. If it’s legal, there’s probably not much you can do about it.
I hope this answer helps you and other community members!