What Features Would You Like to See on THS?

You know what I REALLY want to see on THS? Automatic “reviews” like they have on Airbnb when a homeowner/sitter cancels a sit. Or some other way to see how often a sitter/homeowner cancels their sits.
I’ve heard from so many homeowners recently that they’ve been having sitter after sitter cancel on them for no good reason (because they found more desirable sits).
And if you look through the reviews on THS you can see a lot more lengthy, BAD reviews popping up as of late.

It’s frustrating for reliable sitters to lose out on sits to people who won’t think twice about cancelling and frustrating for owners who get their plans turned upside down by these repeat offenders :confused:

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@Megg - reviews cannot be left for sits that do not take place.

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I know, that’s why I’d like to see it added as a feature! It’d be nice when looking at reviews to maybe have a tab of “cancelled sits” to give an idea if the homeowner or sitter has a pattern of bailing on sits!

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still the only thing I woud like to see is what I posted on 12 May this year:

I would like to have an option to select EUROPE for saved searches on both the app and the website. It was possible on the website up till about a month ago but it has been removed. Please bring it back and you may as well put it on the app as well

please…

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@Megg - the question has been asked many times and the feedback from Membership Services was that it would be too difficult to code.

Technically only a HO can cancel a sit on the system even though it may be the sitter that cancelled.

Membership Services can only monitor the cancellations they are made aware of.

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Maybe they need to hire Airbnbs coders then because they figured it out no problem :laughing:

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Ability to make the ‘newest’ filter my default.

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i don’t know if ever suggested/discussed, but the ability to hide sits in search results. a sit i had a horrible experience at in the summer has just posted new dates and it’s bobbing back to the top of the listings quite a lot and it’s not pleasant to see it! we probably all have this problem from time to time…

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Last minute sits appearing at the top when you filter new sits.
Some are appearing on page 17+ of my search.
I am a sitter but surely it would be an advantage for sitters and homeowners.

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Would like to see larger pictures of the pet/home owners. The current size is useless to the point of why bother.

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That function is there. You just have to manage your available dates.

THS are looking for a Head of People for maternity cover if you fancy it @Sunshine_G? Huge role! :thinking:

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Yes! Can we please be more specific about the location of the sit! San Diego… where in San Diego? Cities are very large and your home could be literally anywhere. My favorite is when they say 50 miles north of LA- Are you not able to put your city/cross-streets in the description? All of these previous replies had some good tips.

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Also I’ve had…“and by the way, he’s car sick”. You need to know this stuff up front. I now have a list of questions ready and always do a video call!

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I would like for THS to have a report this listing option. It shouldn’t be for members to have to screenshot and then email to report concerns.

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@Daisy999 - it has been requested numerous times. We can flag posts on the forum but not listings. Shouldn’t be that difficult. It would save work for the checkers.
If a new listing can be amended after authorisation then a flag makes sense.

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In terms of the listing, HOs can be more specific. They don’t have control of the map dot. This was discussed and analyzed in very granular detail on this forum thread from the summer: HO that live in the wrong city as they say in the sitting - #35 by systaran

Once again, this is tech feature that could easily be improved to provide a better user experience for ALL members – both sitters and pet parents.

Things that are broken that your developers should spend a few minutes on:

  • Ability to see favourites on the website, that doesn’t just take me to the conversations I’ve had with the owners, I’d like to just see the listing grid of my favourites the way I can do in the app.

  • Fix the issue on the grid where you can’t read long post titles that exceed the character width limit and are currently truncated. Easy workaround is just add a style that allows overflow and scrolling, not ideal but it works.

  • Please, Please, Please allow for a search by the sitter that filters out ‘requires a car’. It’s a flag in your database, it’s a simple thing to implement.

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I think it’s already been said (maybe by me but I can’t find it) -
a filter for “NON SMOKING HOMES”
No point in wasting anyone’s time applying for a sit where HO’s are smokers or allow smoking (inside or out - I don’t care - if someone smoke even outside, I’ll smell it)

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This would be a great feature. What I think would help a lot would be if we could somehow cross-reference the sitters and the homeowners who favor each other. Right now, there’s really no way to tell…

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