Thanks for the response, and apology.
I have posted this issue in the thread you mentioned. Theres been no update provided there either. I don’t see any recent posts from THS there, and no specifics about what we can expect to be fixed. https://forum.trustedhousesitters.com/t/messaging-applications/41143/10?u=weirdholyman
As you can see from this current thread, your users consider this a bug preventing them from properly communicating. I, for one, do not understand why it takes a special project by a dedicated team doing “research” to fix a bug.