Hi, I have very recently signed up as a sitter, paid, filled out my profile, and uploaded my driving licence as ID. Everything ought to be in order, but the sign on my dashboard still says ‘! Not live’. Have messaged THS customer services, and am waiting for a reply. Is there a way for me to activate my account?
Hello @CarolElva Warm welcomes to the Community Forum 
I checked in on this for you and can see that Membership Services got back to you today and that your sitter’s profile is now live.
If you have any more questions about how to get started with your sitting adventures, feel free to ask away on the forum.
Good luck with everything and pop back and let us know when you get your first sit!