I’m hoping somebody can help me fix this. I am on the app and until three days ago got anywhere from 10 to 20 alerts a day on my favorites or saved searches and all of a sudden they just stopped coming. I double checked my settings and all of the notification settings are still the same (on) and I crossed checked to see that there are alerts for new sits that should have appeared but are not. Any ideas what happened or how to fix this?
Hello, @Freebird I will pass this over to the Membership Service team as they can access your account and have a look at what is happening. Please look out for their email and their address is firstname.lastname@example.org
I hope it gets resolved for you soon.
This happens to me regularly.
What seems to work is to delete the app from my phone, and then reinstall it.