An unchanged date is preventing me from applying to new sits

Sitter Questions, Advice & Chat
1

Hi Sitters!

Has anyone ever been able to change their dates after a confirmed sit, or is this that something only the HO is able to do?

I’m in the middle of a sit with a lovely couple; we confirmed dates and then they contacted me and changed the dates/shortened the sit. I was fine with that, and they said they weren’t computer-savvy enough to change them, but they’d keep trying do it. I thought nothing of it…but now I need to travel to check on an ill relative-and want to apply for sits near them. But I can’t because it looks like I’m busy it another sit lol

Alas, my HOs are abroad and having a ball, but still don’t know how to change dates and tbh, most probably aren’t focusing on it, lol!

What can I do? Of course, Frankie can’t assist and I can’t even contact potential sits to explain, so I can apply. Advice: get those date changes done in the app before the HOs leave :roll_eyes:

Admins if you read this please email me like Frankie says you will

2

Because the sit has begun, it can now only be changed by THS. Contact support@trustedhousesitters.com. They will need to verify that both the HOs and sitter are in agreement with the new dates.
If the sit hadn’t already started, the HO could have changed it by following these steps:
https://support.trustedhousesitters.com/hc/en-gb/articles/19332658319773-Can-I-change-the-dates-of-my-sit-when-I-already-have-a-sitter-confirmed