Bad treatment

Hi @Marion

Spot on.

As mentioned as few weeks ago we updated our process and try not to close threads (link for anyone that’s curious!), but in this case I think we’ve given OP enough time to pop back with more information, and with no updates from them, the discussion won’t really be able to help anyone else reading it in future.

I’m closing the thread now, but if @Limelight12 does come back and want to provide the info we requested, they can do so via DM and at that point we can look at reopening the discussion if appropriate as it’d be nice to see an update and an outcome if this was a THS sit.

Thanks to everyone who popped in to give some advice, as always you’re superstars!

Jenny :slightly_smiling_face:

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