Cannot login

Is there a problem with the website? I have been struggling to login since yesterday but have no problems with the app. It appears to be an intermittent issue.

Hi @Londongal
As far as I am aware, everything is working correctly on the website. I am not quite sure of your exact issue. May I suggest that you clear your browser’s cookies and cache and try again. If you need to reset your password, try that route too.
If you have further issues, please do contact membership services to help you.
Best regards
Therese

It is an intermittent issue and sometimes I can log in as usual. I am sure I am not the only one with this problem.

Hi @Londongal as @Therese has said please contact the Membership Services Team for any tech related issues as we cannot solve these via the Forum and you’ll get quicker assistance by going directly to the team support@trustedhousesitters.com

This is not a widespread issue, we’ve helped @Londongal with signposting to the MS team and will close this post.