Hi everyone, we’re currently experiencing service disruption which we’re investigating.
This is affecting web and app users we apologize for any inconvenience.
Thank you for your patience.
The app seems to be working (iPhone).
The App won’t allow me to log-in (with the correct credentials).
Website seems OK.
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UPDATE FROM TECH … 18.38 BST
Service should be resumed now
Please let us know if you are still experiencing any issues.
Thanks for your patience and once again apologies for any inconvenience.
@Saltrams @Timshazz I also had this issue on the App on my iPhone but after a few attempts it then let me in. Please let us know if this problem persists.
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Probably wise to change any passwords and if you use the THS password anywhere else change that as well as ‘service disruption’ is often code for ‘we got hacked’.
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Yay, managed to sign-in to the App.
Damn, the listing I was notified about, which made me try to access the App is now “currently not in need of a sitter”. Ho hum, it’s not as if that is unusual now….
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I have been able to log in successfully both on app and website.
I did have to confirm as a human even tough all signs indicate I’m a unicorn.
Just tried. Yes. The sit in Florence however is now already reviewing applications! Dammit.
Hi @Timshazz thank you for checking and confirming. Sorry to hear that and I am sure another great sit is waiting around the corner for you 
Service should now be back working across App & website
if anyone is still having issues please connect with the Membership Services Team via support@trustedhousesitters.com