Hello. I have been trying to contact HELP via the live chat but it never works for me at all. Has anyone else had this problem? I am trying to share my Welcome Guide but the site won’t allow me to do it. The sit is confirmed by me and the sitter so I am not sure why. Teying to contact admin seems impossible. I have emailed but no response. Any advice would be gratefully received.
Type in “Speak to an agent”. Reply this over an over again, after the third mention you should be connected to a real person
Thank ypu both for these. I will get in touch with them tomorrow. Hopefully, i’ll then be able to share my welcome guide.
Those phone numbers are for emergencies only @tabithaneville. If not an emergency, use the Help button and ask Freddie the bot to ‘speak to a human’. You will need to repeat that twice.