Discount when renewing membership

I haven’t seen this advertised , but when I went to cancel my auto renew - I was offered a discount not to cancel.

Worth trying if your renewal is due and you want a discount .

It don’t think it will work if you have sits booked after your renewal date .

6 Likes

I do that every year. Support said it is only valid once but I get a discount the majority of the time and still keep my ‘basic’ membership I have had since I joined.

6 Likes

Thanks for the info. Seems like THS is employing the same sleezy tactics as insurance/banks etc where you are rewarded for not being a loyal member. Disappointing but not unexpected due to the v poor member ‘experience’ I’ve received with THS. Actually you prob won’t see this post due to THS vetting of posts that don’t suit their agenda. :vulcan_salute:

2 Likes

Help! I am unable to access my membership although it should be listed until June this year
The help section is pointless and no one is returning my emails

1 Like

Hello @ClaireAdventurer

Just to let you know that I have passed this across to the Membership Services Team so please do keep a look out for an email from them.

1 Like

Bumping this up to see if there is any new information on renewal discounts. I’m on auto-renewal but since I have booked sits beyond my renewal date, I am unable to cancel and get the 20% (still 20%) discount for renewing.
Has anyone found any other discount options for renewal?
I’m on the standard plan - I do value the alerts.

Following up on my own post - just did an online chat, first with the bot and then referred to a real person M****.
First was thanked and acknowledged for having almost 100 excellent review and helping make the program successful, then was told that the only ‘discount’ for renewinig members is to get 2 months through a referral. I’ve done a few of those already and there is one pending.
So once I auto renew maybe I’ll turn that off and see if I can book sits beyond the new term of my membership. :enraged_face:

What a shame they choose not to reward loyalty and experience.

1 Like