Do alerts work for anyone?

Sitter Questions, Advice & Chat
1

I set up 7 different saved searches and bought the upgraded package so I would get alerts when new sits became available. In 5 days I haven’t received any alerts at all, even though I clearly see new sits when I do a search. Does the feature work for anyone? I emailed support 4 days ago but haven’t gotten any response.

1 Like
2

Thanks for reminding me, I’ve had the same issue forever.

someone from support finally reached out and I haven’t yet sent all the stuff they requested.

But if they can get into my account, why do they need to request it from me??!?

3

I am getting an email every evening with new sits in my Saved searches.

I do not get any alerts. Could that be because I have pop-ups disabled in my browser?

I do get notifications in my iPhone for new dates of favourited listings.

4

I receive alerts for my saved searches and favourites regularly on the phone and I do not have an upgraded package @Sheila. Have you checked your Notifications are on?

5

Yes, the app alerts work for me. I get them multiple times a day

6

I can only set up three searches at a time. Yes, I do get alerts but hours after the listing has come on and usually after they have five applicants.
I gave up and check the listings every few hours if I’m looking for something specific.

7

In the app, the maximum is ten.

It is incomprehensible that THS has not increased this limit in the web interface. Or added “European Union” and “Schengen area” to the built-in areas.