Do you prefer the Welcome Guide or Word doc?

I have to agree with @ScrewTheAverage.

But the one doesn’t have to contradict the other. The only problem with the Welcome Guide is that there is no downloadable version of it. But it is technically not difficult to build a function that can creates a downloadable printable version. Who don’t like top print it can download it to their Tablet, Laptop or phone, and it is also available offline without a network. Nevertheless, it would be nice if the HO could additionally upload supplementary or replacement documents.

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