Years ago I set up a Gravatar account and forgot about it. Photo on it is not same as my TH profile photo. Yet when I receive messages from TH support, my Gravatar photo shows up in those messages. Why??
Hi @cherylfah,
I wish I could help you with this one but it’s way out of my wheelhouse. I’m tagging @Therese who hopefully can help you with this next time she is on.
Kelly
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@cherylfah I see it was set on your support profile originally.
We will be removing this from your profile in support emails, so this should no longer be seen.
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