Gravatar image, not TH image appears in Support emails

Years ago I set up a Gravatar account and forgot about it. Photo on it is not same as my TH profile photo. Yet when I receive messages from TH support, my Gravatar photo shows up in those messages. Why??

Hi @cherylfah,

I wish I could help you with this one but it’s way out of my wheelhouse. I’m tagging @Therese-Moderator who hopefully can help you with this next time she is on.



@cherylfah I see it was set on your support profile originally.
We will be removing this from your profile in support emails, so this should no longer be seen.

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