Hi @mischvus,
I am sorry that you feel frustrated about not being able to get a welcome guide from the homeowners. I do see that you have gotten a lot of really good advice and feedback since your original post. I went and took a look at your profile which has absolute stellar reviews! 
Since you have done so many sits let’s hope this delay of a finished welcome guide is a “one off” and the homeowners must just be inundated but will get it done before your sit. Who knows these homeowners and their pets might end up being the best sit experience you’ve ever had 
We would love to learn more about you and what you enjoy most about sitting. As you cannot share a link to your listing in this post, do share a link to your listing on your forum profile for a bit of extra exposure.
Where is your next sit taking you? The Forum is a wealth of knowledge even for the most experienced sitter. And don’t forget our membership support team are always on hand to give assistance.
Kelly & the Forum Team