Hi @EvieJ , Welcome to the forum and to THS! I agree with you and @Jenny1 , it’s best to have everything in writing. Then sitters can refer to your instructions instead of trying to recall what was said. Something good has come out of a negative experience.
@EvieJ , I recommend reading as much as you can on the forum to help you learn the ropes and feel prepared. Use the little magnifying glass and type in questions or topics of interest.
To craft the best profile you can, add your profile to your forum profile, and forum members will then be able to offer helpful feedback. Here are the instructions to do that: How to add your listing or profile to your forum profile