Instant Alerts

Hi Everyone,

I am in Dubai and am getting increasingly annoyed with the THS App. I have Dubai as saved search and hoping for the instant alerts, but it’s just not working. I am missing out on opportunities to apply, because I do not get notified in time. There’s a massive time delay and the App will not notify me, when the Application round is full.

I checked my setting and everything. How can I get the notification in real time and without time delay?

Thank you for your help.

There is a delay, so short answer - you can’t. Popular sits can be gone within a minute, remember that thousands of sitters can be interested in one sit. Many would press instantly and maybe have a draft at hand.

Some can apply just by scrolling, so they see the published listing just before it is sent out to notifications. I did that myself earlier this week. I was scrolling :location: - saw a great sit and instantly applied - and a couple of minutes later the notification of the sit pinged on my phone.

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This is a common complaint, and, as Romina mentioned, there’s nothing you can do except keep checking your phone/device.

My latest bugbear is that even though I’ve specified duration (of 1 week minimum) in some saved searches, it keeps providing results that are just a couple of days.

Given that THS only real job is to run a platform, they don’t half have a lot of bugs!

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@Romina_Flummi THS a have stated that the alerts are NOT instant ( as advertised ) they are hourly …

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Thank you everyone! I understand now. It’s a bit more f a shame but I guess I’ll just try to work with it as much as I can :pray:

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@Romina_Flummi If you already in Dubai and actively looking for sits there I would just check the app every time you think of it- don’t wait to be notified- there’s always a delay. We did that for our current sit in Malaysia. We had a saved search set up but we just manually checked it multiple times a day and caught all the new Malaysia sits coming up- way before getting any alert. This sit actually appeared as i was looking at the page! 6 weeks long and exactly what we were searching for- heaven sent! Probably by the time I’d got an alert it would have already been gone! The main advantage (for me) of having a saved search set up with dates is that I can just quickly click on it rather than typing in the country name & dates each time.

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Hi @Romina_Flummi another suggestion for you (if you haven’t already). Go through all the sits in Dubai, even if they don’t have current live dates and favourite them by clicking the heart. So when they do list, you will be notified….at some point!

I would also update your profile and put in capitals that you are based in Dubai and happy to be contacted should owners be thinking about going away and are yet to confirm dates.

Sadly you can’t contact them, but they can reach you.

I believe when you favourite a listing, active or not, that the member is notified that you’ve saved their listing.

All the best for your search.

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