Hello. I was just updating some other online accounts when I wondered, had I set up an emergency contact on my TrustedHousesitters sitter profile? I’d like TrustedHousesitters to be able to contact someone if an unfortunate event happened, and I wasn’t able to contact anyone myself.
With a few clicks I was able to verify that I do have emergency contact information on file. Do you? If not but you’d like to, or if you’re not sure and would like to check, here’s how to do it on the main TrustedHousesitters website using a Windows device.
Use the three stacked lines “hamburger” icon in the top right of the window, and click “Settings”
Click “Safety Contacts” in the menu on the left side of the window
Scroll down and enter your emergency contact’s information. Click “Save”.
Hi @KarenE-Moderator No, I did not have emergency contact information on file. But thanks to you, I do now.
@KarenE-Moderator An important message for you to share, so thank you. For some reason I checked mine again last year. Then, when I was organizing a sit shortly after that, I mentioned that to the first-time owners. I assured them that if anything should happen to me, to just contact THS and they would take care of that follow-up. One less thing they’d have to think about.
Thank you @KarenE-Moderator for highlighting this extremely important and helpful bit of information for homeowners.
I don’t see settings on the top right window- 3 lines. Is there another way to access it? Thanks
The three lines (“hamburger”) are in between the magnifying glass and your photo. If you click on them you’ll find “settings” on the top across from admin.
Hi @italia It may display differently on different devices. I’m using a MacBook Air. Here are the images I see.
Along the top, I click on the dropdown arrow to the right of my name, then click on Settings
Then I click on Safety Contacts
There are two sections - your phone number, and below that your emergency contact. Make sure you click Save after you’ve added each piece of information. It’s also a good idea to make your contact person aware that they’ve been added.
Thanks you so much. I found it.
May I suggest to the moderator that this contact is front and centre and included as we sign up. It is a safety issue especially for solo sitters and the information may be hard to find and navigate the system. Thanks again.