I know there have been some updates to the app and website, and typically this doesn’t affect our use of either much at all. However, the last 2 sits I did notice my ability to leave a quick ‘thank you for the review’ reply message. At times the ‘reply button’ wasn’t available (website or app), and other times I find the button, post the reply, and it simply doesn’t appear. I have an Apple phone and rarely use the website. Not having any issues posting my detailed feedback after the sit is completed. Perhaps I’m not patient enough, although I prefer to post my reply upon receipt of their review…oh well…it all works out in the end.
This has happened to me, too. I wrote a reply to my last review three times — three times it never got posted. Aggravating.
It is frustrating @Edith. I finally used the website version on my phone, rather than the app. After reposting it a few times, it finally showed up. Not sure what the glitch is?
Thanks for the tip @Joanne. I’ll do it that way.
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How do I reply to an owners review? I can’t seem to see how to do this. Thanks in advance
There should be a reply button directly below the review. To provide feedback, it’s a different procedure.
@Eres It is difficult to find. One needs to go to “Your past sits” and read the HO’s review of you there. Then at the end it shows something like this (in the web interface):
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Ouch! that one hurts…
Is there a time limit to reply to a review ?
Not according to this article…
@Silversitters thanks for finding the info for me. I’m usually resourceful but having an off day 
#oneofTHOSEdays
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I am aware that the deadline for posting a review is 2 weeks. Is there a deadline as well for replying to a review?
I’m asking in here as Support team might be off for the weekend and deadline for the review is in two days.
Thank you.
Why not just post the reply now?
Just do the review now before you lose the opportunity.
There is no time limit on responding to their review.
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Because I haven’t posted the review yet and regarding the reply I’d like to allow myself some time if possible.
As far as I am aware, you won’t be able to post a reply to a review until you yourself have posted your own review as you won’t see the review about you until you have posted your own review therefore nothing to reply to until this happens. That’s one very long sentence I’ve just written!
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That’s right.
In the meantime, I’ve submitted the review. However, I’d like to reflect for a moment before replying.
No worries @Mokina. You have all the time in the world to do a response to a review.
Only the review is subject to that 14 day deadline. I verified this out a few months ago by responding to a review that was more than 2 years old and those HOs aren’t even members any longer.
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That’s great, thank you @MaggieUU
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