Question Of The Week - Mobile or Static, App or Desktop?

Welcome to a new week and a new question, simple one this Monday … which is your preferred way for staying connected to TrustedHousesitters, the App or Laptop? … and tell us why.

Also share the one feature you like and one you would like to see added

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We use both in conjunction with each other.

The app is easier to have on you all the time, and to casually browse listings. But it is much easier to apply for a sit and look at more details using the desktop web interface.

The saved search notifications on the app are a godsend - especially for the times when finding a housesit is harder and you need to be on the ball!

One feature I would like added is a “Draw Search on Map” feature - similar to RightMove. Another is a better review system - something more akin to AirBnB where reviews are private until both have left review (also possibly ability to leave private reviews that only homeowner can see)

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I use both, but mostly use the website with my iPad. For whatever reason, it seems you can’t see some of the reviews left by sitters on the app. But you can see sitters who did not leave reviews that don’t show up on the website. On the website, when I try to apply for a new sit from homeowners who I had previously applied to months ago, it pulls up my old application and does not let me change it. I have to apply for those through the app, which lets me start fresh. I would like to have more saved searches allowed or the ability to combine several areas into one saved search. I also like the idea of being able to draw your search on a map. I would like to see the review reminder emails return once you finish a sit. This seems to no longer be functioning.

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The App didn’t work for me at all when I tried it. I have to admit though, it’s been a while. I prefer accessing THS from my Mac. I will try the App again, I promise.

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Thank you for the topic @Angela_L !

We tend to default to the desktop/browser app because it’s a bit more seamless to use (easier to see on a larger screen, a bit more intuitively designed, and faster). Also, as @ChrisAndSuzeGoWalkies mentioned, it’s easier to apply for a sit via the browser instance.

The app though is great to have on hand when on the move, so we can have another look at the Welcome Guide before arriving, check messages when away from our laptop, or get critical information from the Welcome guide in a ‘sticky’ situation (like a code for a gate or emergency contact information).

We’d love it if the app was a bit faster to load, if applying to sits was a bit easier by allowing ‘saved text’ that we could use (examples: a greeting, a signature, a paragraph that describes ourselves), and the ability to copy text in the app (so we could copy an address and search for it in Google Maps or copy a WiFi password).

That said, we know the THS team works hard to create a beautiful site that opens an entire world of adorable pets and an amazing community of people to us, so thank you for everything you all do! :slight_smile:

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