It’s resolved now (thank you Jenny nudged support into urgent action 
) but was a potentially sensitive situation when the HO very tired from an extra long drive home across France to England wrote a 5* Review for me and my husband ‘John’ the BIG PROBLEM is my husband of 43 years is actually called Dave 
and he wasn’t on this last sit (he’s allergic to cats and so doesn’t join me but will pop in for coffee if local)….. we treated this as quite funny 
but imagine if hubby was a jealous type he’d now be very suspicious of all the SOLO cat sits I’ve started doing….
I would like Reviews to be able to be edited 
within 24 hours of publishing for simple errors maybe a limit of up to 3 words changed to correct typos, wrong names etc.
Thank you for letting us know it’s been sorted out!
I’ll pass your feedback to the team about a 24 hour grace period for editing reviews!
yes i think we should be able to edit reviews ourselves for a short time in case we make a mistake. i just received an accidental 1 star review but all the other stars and her comments were 5 star. the homeowner is 75 yrs old and just made a keying mistake. she’s not really very tech savvy either. i’ve tried to engage the support team without success so far. if she were able to edit her rating it would be more helpful.
This is a known glitch that has been happening for, IDK, about a year now.
The HO can contact support@trustedhousesitters.com to ask them to correct it.
This happens fairly regularly and has been doing so for at least 2 and a half years. If the party who wrote the accidental 1 star review contacts support, they will change it.
@liidogirl We see that membership services have been in touch, so they can help you.
Is it relevant that the owner is 75 years old? Surely the only relevant bit is that she made a keying mistake and is not very tech savvy. Plenty of 75 year olds are VERY tech savvy.