Hi,
We had a sitter that was supposed to be from December 3to April 5th, 2024? Looking after our two cats and the house, a new vehicle was also included.
By the beginning of January they left, they were in our private rooms, using our personal items, our bedroom and bathroom, messed up my laptop, dead upon our return. Unplugged our security cameras, The list goes no and on.
We contacted house sitters and were told not to worry as we are insured, we are in Florida our house is in Ontario.
We were stuck, do we fly home and try to find an alternate sitter or what, so we called friends and asked if we paid them could they help us out, so it was arranged, we payed them cash.
Not we are told we get no refund as we were supposed to book another sitter through a different company. We were never told this at first only when we tried, UNSUCCESSFULLY TO OBTAIN A REFUND.
They had no intention of ever giving a refund.
Now come on, we were supposed to find another company, sign up, find a sitter and vet them, and if successful meet and great etc, before returning to Florida, any guess as to how long this is going to take??
So be warned, it is not all milk and honey.
We quit so called TRUSTED HOUSE SITTERS.