Hello, I’m wondering if anybody can comment on or has experience with the “terms and conditions apply” portion of the “sit cancellation plan” benefit of the premium membership. I wish the app had links to the exact policies.
Is this worth signing up for?
Colin
19 August 2024 14:58
3
Hi @Halifax23
This has been discussed before
Greetings All,
Any sitters have experience with the sit cancellation plan? It seems like more of a reimbursement insurance policy. For example, to be covered, it appears to me THS covers “up to $150 USD/day.” Read the fine print…it appears that THS will offer reimbursement UP TO $150.00/day however at 50%. So, if I spend $300/day, THS will eventually reimburse me somehow, some day, some way?
Part of being a good sitter, or actually an ADULT, is to have an emergency plan in case a HO cancel…
One of my upcoming sits has been cancelled and I need to make a claim for the sit cancellation insurance. I’ve read that claiming insurance as a sitter can be difficult so I just want to make sure I’m doing this properly!
Regarding evidence to show that the sit was cancelled, I have a message on the TrustedHousesitters website from the HO stating that they need to cancel their trip due to a death in their family and that they will be cancelling the sit now through the website. They then “unconf…
I am a Premium member and I noticed by chance that the “Sit guarantee” is now called “Sit Cancellation Plan”
& the terms & conditions have also been changed on 11th March 2024.
I did not receive notification by e-mail of this which I would have expected since I am a Premium member . Did any other Premium members receive notice of the changes to the sit guarantee T&Cs ?
It’s difficult to spot what the changes as I don’t have a copy of the previous terms to compare with . However I noticed thi…
Hi everyone! I’m curious to learn if anyone has successfully utilized sit cancellation protection and received a refund. I recently faced a situation where my host cancelled the sit a week before the scheduled date. After reaching out to the THS team for assistance, I learned some key points about the cancellation policy:
1. The policy is only applicable if you face an unavoidable financial loss due to the cancellation.
2. If you need to arrange alternative accommodation, it should be within a …
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